Citrix Auto Support??

Just announced at Synergy:  Citrix Auto Support is now publicly available.  What is Auto Support, you’re wondering?  Let me answer that for you!

Auto Support is a Citrix website where you upload logfiles from Citrix Scout (download here) and they get automagically reviewed.  It checks hotfixes and patch levels, detects known issues, compares the environemnt to best practices, and provides a snapshot of the entire environment including servers, versions, settings, storage, CPU utilization, etc.  It currently supports XenServer, XenDesktop, NetScaler, and XenApp.

Documentation on Citrix Scout is published in CTX130147, and Auto Support is available here.  Be sure to read How It Works.



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